The toaster worked perfectly when I got it last month. Now, when toasting my bread it's getting darker and darker on the 1 - 3 settings. No more lightly toasted bread. I am getting like setting level 4 to 5 toast on setting level 1-3. Also some of the heating elements are not heating up. Will be contacting the company about this matter. This looks really bad on them as this toaster is very new and its not working properly. I read about others who had problems with their toaster. I really wanted to love this toaster, it hard when this toaster is having problems so soon.